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Integrations

Puhera Notion Integration

The Puhera Notion integration turns the pages and knowledge your team keeps in Notion into a live source for your AI chatbot. It connects through MCP (Model Context Protocol), so the bot can answer from the policies, processes and product notes you update in Notion without re-uploading files. The Notion integration is available on the Pro and Enterprise plans.

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At a glance

  • What it does Makes your Notion pages a live knowledge source for the chatbot
  • Connection type MCP (Model Context Protocol) connection
  • Plans Pro and Enterprise
  • Best for Support, sales and ops teams that keep their knowledge in Notion

What does the Puhera Notion integration do?

Plenty of teams keep return rules, shipping procedures, pricing notes and internal FAQs in Notion. That knowledge rarely makes it onto the website, so when a customer asks, someone has to open Notion and look up the answer.

The Notion integration removes that step. Your Puhera chatbot uses the Notion content you connect as one of its knowledge sources and answers visitors based on it. Your team keeps working in Notion, and you don't maintain a second copy of the content anywhere else.

What is MCP, and why does it matter for Notion?

MCP (Model Context Protocol) is an open protocol that gives AI applications a standard way to connect to external tools and data sources. Puhera lets you connect external sources such as Notion to your bot through MCP servers.

The practical benefit: content stays where it lives. When you update a Notion page, you don't have to re-upload the same information as a file. For a deeper look, read what MCP is and how it powers chatbot integrations.

What can visitors ask a Notion-connected bot?

The bot speaks from whatever you put in Notion. A service business or an online store could, for example, automate questions like these:

  • "How do I request a business invoice?" (from your invoicing process page)
  • "Which cities do you offer installation in?" (from your service-area notes)
  • "How do I pause my subscription?" (from your subscription rules page)
  • "What are the care instructions for this product?" (from your product info pages)

Puhera shows the source behind its answers, so visitors and your team can see what each reply is based on. Notion content works alongside your other sources, such as website crawling, uploaded files and your FAQ.

What should you check before connecting Notion content?

The bot answers from the content you give it access to, so a little preparation pays off:

  • Set the scope: Pick pages that are fine for customers to see. Keep internal threads, payroll sheets and confidential notes out of the connection.
  • Remove stale pages: Old pricing or expired campaign pages can lead to wrong answers.
  • Use clear titles: Explicit titles like "Return process 2026" help the bot find the right page.

For more tips on structuring content, see our AI knowledge base page.

How is your data kept secure?

In Puhera, integrations are installed per organization, and you control panel access with Owner, Admin, Editor and Viewer roles. Your data is protected over a secure connection, and API access uses token-based security.

You can limit where the bot appears with domain restriction and embed-origin protection, and block visitors if you see abuse. Browse other connection options on the integrations page.

How do you set up the Puhera Notion integration?

  1. Prepare your Notion content

    Decide which pages the bot should use and clean up anything outdated.

  2. Create a chatbot on Pro or Enterprise

    Create your bot in the Puhera panel or pick an existing one.

  3. Add the Notion connection

    Add Notion as an MCP connection and authorize Puhera to access the content.

  4. Test in preview

    Try the bot with real customer questions and check that answers draw on the right page.

  5. Publish

    Add the bot to your site with a public link or an embed script.

Which Puhera plans include the Notion integration?

The Notion connection is part of MCP integrations, which are available on the Pro and Enterprise plans.

If I update a Notion page, does the bot use the new information?

Yes, that is the point of the integration. Because Notion is connected as a live source through MCP, you don't need to re-upload the content as a file.

Can the bot see my entire Notion workspace?

The bot works with the content you grant access to in the connection. We recommend leaving out any pages customers shouldn't see.

Can I use Notion together with website crawling and files?

Yes. Notion works alongside your other knowledge sources, including website crawling, PDF/Word/PowerPoint files, your FAQ and your product catalog.

Do I need to write code to connect Notion?

No. You set up the connection in the panel, test the bot and publish it with a link or an embed script.

Can I try Puhera for free?

Yes, you can try Puhera free for 7 days with no credit card. The trial has a lower credit limit than the Starter plan and a few other limits.

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