Effective date: 28 October 2026
This is the English version of the KVKK Privacy Notice (Aydınlatma Metni). If it differs from the Turkish version, the Turkish version prevails.
Under Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, we inform the representatives of businesses using Puhera and our dashboard users as follows. Details are in the Privacy Policy.
Data controller
- Company: ARYBER TEKNOLOJİ LİMİTED ŞİRKETİ
- Address: Esenyalı Mah. Yanyol Cad. Varyap Plaza No: 61 İç Kapı No: 247, Pendik / İstanbul, Türkiye
- MERSİS No: 0086179911400001
- Email: [email protected]
What data we process, for what purpose and on what legal basis
- Identity and contact (name, email, phone number, Aryber Hub account ID): creating the account, sign-in, verification by email and SMS, support. Legal basis: entering into and performing the contract (KVKK Art. 5(2)(c)).
- Customer transactions and finance (subscription, credit transactions, invoice details): payment and invoicing. Legal basis: performance of the contract and the legal obligation arising from tax law (Art. 5(2)(c), (ç)).
- Connected Meta accounts (Page, Instagram and WhatsApp IDs, encrypted access tokens, name of the account that granted permission): running the selected channels. Legal basis: performance of the contract (Art. 5(2)(c)).
- Transaction security (IP address, device and browser information, session and application logs): information security, abuse prevention and the logging obligation under Law No. 5651. Legal basis: legal obligation and legitimate interest (Art. 5(2)(ç), (f)).
- Usage and feedback (answer ratings, usage statistics): measuring and improving service quality. Legal basis: legitimate interest (Art. 5(2)(f)).
For the data of people who chat with a business's assistant, Aryber is the data processor; the business, as data controller, is responsible for informing them.
Method of collection
Data is collected electronically and by automated means from what you enter in the dashboard and mobile app, from signing in with Aryber Hub, from notifications sent by the messaging platforms you connect, and from system logs.
To whom and why data is transferred
Data may be transferred only to provide the service, to: hosting (Contabo, EU), AI (OpenAI, Google, Cohere), application logs (PostHog, EU), messaging platforms (Meta, Telegram), SMS and phone line (Netgsm) and the voice assistant (LiveKit). It may also be transferred to competent public authorities on request. Transfers abroad are made under standard contracts in accordance with KVKK Art. 9. The full list is in Section 7 of the Privacy Policy.
Your rights and how to apply
To exercise your rights under KVKK Art. 11 (including requesting information, correction, deletion, objection and compensation), you can apply in writing to [email protected] or to the postal address above. Your application must include your first and last name, Turkish ID number (if you are not a Turkish citizen, your nationality and passport number), address for notifications, email address and phone number if any, and the subject of your request. Applications are concluded free of charge within 30 days at the latest. If you are not satisfied with the answer, you can file a complaint with the Turkish Personal Data Protection Board.