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Integrations

Puhera Calendly Integration

The Puhera Calendly integration lets your AI chatbot help visitors book appointments and meetings right inside the conversation. It connects through MCP (Model Context Protocol), so once a visitor gets their questions answered, they can move straight to the next step: scheduling a call. Built for clinics, consultants, agencies and sales teams, it is available on the Pro and Enterprise plans.

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At a glance

  • What it does Helps visitors book appointments and meetings inside the chat
  • Connection type MCP (Model Context Protocol) connection
  • Plans Pro and Enterprise
  • Best for Clinics, consultants, agencies, schools and B2B sales teams

What problem does the Calendly integration solve?

For service businesses, a sale usually starts with a conversation. A visitor browses your services, asks a few questions and then hits the moment of "How do I book?" If they can't find the answer, or have to fight with a separate form on another page, their interest fades fast.

The Puhera Calendly integration brings Q&A and booking into the same chat. The bot first answers the visitor's questions from your knowledge base, then, when the visitor is ready, helps them schedule a meeting through the Calendly connection.

How does a booking flow work in the chat?

Picture a conversation on a dental clinic's website:

  1. The visitor asks, "How long does the first implant consultation take?" The bot answers from your clinic information page and shows the source.
  2. The visitor follows up: "Can I come in this week?"
  3. The bot uses the Calendly connection to help the visitor schedule a suitable appointment.

The same flow works for a free intro call at a consultancy, a proposal meeting at an agency or a product demo at a software company. You keep managing your event types and availability in Calendly.

What is MCP?

MCP (Model Context Protocol) is an open protocol that gives AI applications a standard way to connect to external tools and data sources. Puhera connects tools like Calendly to your bot through MCP servers, so the bot doesn't just share information; it can help move a task forward through the connected tool.

Learn more in what MCP is and how it powers chatbot integrations.

How can you combine Calendly with other Puhera features?

A booked meeting is just one step in your relationship with a visitor. Other Puhera features round out the flow:

  • Lead capture: Collect contact details with a form from visitors who aren't ready to book yet. See the lead capture chatbot page.
  • Visual automation: Show quick-reply buttons when keywords like "appointment", "pricing" or "consultation" appear, or when booking intent is detected. See chatbot automation.
  • Live support: Hand visitors with special cases to a person on your team.
  • Multilingual answers: Reply to international visitors in their own language.

How do you keep a booking chatbot secure and under control?

The Calendly connection is installed per organization, and team permissions are set with Owner, Admin, Editor and Viewer roles. Domain restriction and embed-origin protection keep the bot running only on the sites you choose, and visitor blocking handles unwanted or abusive traffic.

How do you set up the Puhera Calendly integration?

  1. Prepare your events in Calendly

    Update the meeting types visitors can book and your availability in Calendly.

  2. Add your bot's knowledge base

    Crawl the pages that describe your services or upload files so the bot can answer pre-booking questions.

  3. Add the Calendly connection

    On Pro or Enterprise, add Calendly as an MCP connection and authorize access.

  4. Set the directive

    Define when the bot should suggest booking, using your own directive or a ready-made appointment persona template.

  5. Test and publish

    Run a sample booking conversation in preview, then publish the bot with a link or an embed script.

Which plans include the Calendly integration?

Calendly is part of MCP integrations and is available on the Pro and Enterprise plans.

Do I manage my Calendly settings from Puhera?

No. You keep managing your events and availability in Calendly; Puhera uses the connection to help visitors schedule meetings inside the chat.

Can the bot answer questions before the visitor books?

Yes. The bot draws on your website, files and FAQ to answer questions about your services with cited sources, then moves on to booking.

Can I capture details from visitors who don't want to book yet?

Yes. The lead capture form on the Pro plan collects contact details so you can follow up later.

What kinds of businesses is the Calendly integration for?

Any business that runs on meetings or appointments: clinics, salons, consultants, schools, agencies and B2B sales teams booking demos.

Do I need a developer to set it up?

No. Puhera is no-code: you set up the connection in the panel and publish the bot with a link or an embed script.

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