Puhera Blog

Guides to e-commerce chatbots

Step-by-step articles on setting up an AI assistant, connecting your store data and measuring the result.

  • 03 Jun 2026 · GUIDES

    How to build a chatbot knowledge base

    Which sources to add to a chatbot knowledge base, how to structure documents for accurate answers, how to keep content fresh and how to test it with real customer questions.

  • 20 May 2026 · INTEGRATION GUIDES

    How to add an AI chatbot to your Shopify store

    A step-by-step guide to adding an AI chatbot to your Shopify store: preparing content, connecting through MCP, embedding the bot, testing it and measuring results.

  • 06 May 2026 · GUIDES

    What is an e-commerce chatbot and how does it work?

    An e-commerce chatbot is an AI assistant that answers shopper questions from your own store data. Here is how it works, what shoppers ask and what to look for when choosing one.