How to build a chatbot knowledge base
Which sources to add to a chatbot knowledge base, how to structure documents for accurate answers, how to keep content fresh and how to test it with real customer questions.
Puhera Blog
Step-by-step articles on setting up an AI assistant, connecting your store data and measuring the result.
Which sources to add to a chatbot knowledge base, how to structure documents for accurate answers, how to keep content fresh and how to test it with real customer questions.
A step-by-step guide to adding an AI chatbot to your Shopify store: preparing content, connecting through MCP, embedding the bot, testing it and measuring results.
An e-commerce chatbot is an AI assistant that answers shopper questions from your own store data. Here is how it works, what shoppers ask and what to look for when choosing one.