AI chatbot for e-commerce and businesses

Launch an assistant that talks with your own data and turns visitors into sales — in minutes.

Q: Does the bot talk from my own data?

Yes. Your website, files, FAQ, and product catalog are the bot's knowledge source; answers are produced with a cited source.

Q: Can I hand off the visitor to a real representative?

Yes. With Live Support, the bot connects the visitor to your representative through a priority queue at the right moment, and the agent sees the conversation with the bot before taking over.

Q: Which platforms does it integrate with?

You can connect to many MCP-enabled tools, including T-Soft, Shopify, WooCommerce, Notion, Calendly, and JivoChat.

Q: Does it work on WhatsApp, Instagram DM and Messenger?

Yes. Puhera is a Meta Tech Provider, so you can use your chatbot on WhatsApp, Instagram DM and Messenger in addition to your website.

Q: Can I see how much revenue the chatbot generates?

Yes. Conversion tracking reports the funnel from product recommendations all the way to purchase, along with chatbot-attributed revenue.

Q: Is there a free trial?

Yes. You can try Puhera free for 7 days with no credit card, just by verifying your email address. The trial account comes with a lower credit limit than the Starter plan and a few other limits. When the 7 days are up the trial simply stops; to keep going you pick a plan and add a card. You are never charged unless you choose a plan.

Q: Can I customize it to match my brand?

Yes. You can adjust all visual elements to your brand — logo, avatar, color, corner radius, tone, welcome message, and the embed icon.

Build on-brand chatbots without writing code. Answer visitors, capture leads, and hand off to your team whenever it matters.

Try free for 7 days Explore the features

Meta Tech Provider WhatsApp, Instagram DM and Messenger

Puhera Assistant

Online

Live preview

Hi, welcome to Puhera. How can I help you today?

Which payment methods do you accept for your products?

You can pay by credit card, bank transfer, or cash on delivery.

Payment terms page

Lead captured

Visitor details synced to CRM

Answers with a cited source

Every reply is grounded in a source you can verify

Flexible, credit-based usage

Your first chatbot live in 5 minutes

Support in Turkish

Your data stays protected over a secure connection

Answer where your customers already write

Next to your website, answer customer messages on WhatsApp, Instagram DM and Messenger with Puhera.

Meta Tech Provider

Puhera is a Meta Tech Provider. We connect WhatsApp, Instagram DM and Messenger through Meta's official infrastructure.

Website

Start the chat on your site with an embed script or a public link.
WhatsApp

Answer questions from your knowledge base in the app your customers use most.
Instagram DM

Answer messages that arrive on Instagram from the same knowledge sources.
Messenger

Meet the messages sent to your Facebook page in Messenger.

WhatsApp, Instagram and Messenger are trademarks of Meta Platforms, Inc.

Your customers are asking — you're missing the opportunity.

Your website gets visited around the clock, but your team can't be there 24/7.

Unanswered questions, lost sales

A visitor who can't find an answer goes to a competitor instead.

Repetitive support requests

Your team can't focus on real work while answering the same questions.

Customer information you never collect

A potential customer leaves the site without leaving contact details.

An unmeasured chatbot investment

No visibility into how much revenue the bot drives or which products stand out.

An AI assistant that gets things done, not just talks.

Puhera is an end-to-end customer experience platform that understands your knowledge base, takes action, and reports a measurable business result.

Learns from your own data

It crawls your website, reads your files, and connects your product catalog. Every answer is grounded in a source.

You can return this product within 30 days.

Source: Return policy

Looks like your brand

Logo, color, avatar, tone, and welcome message are fully yours.

Takes action

Collects leads with a form, sends emails, shows buttons, and calls external systems.

Lead form Send email Webhook

Hands off to a human

Instantly connects the visitor to a real representative whenever it's needed.

Visitor connected to a representative

Shows the result

Reports conversion and revenue generated, from product recommendation all the way to purchase.

View

Add to cart

Purchase

A look inside the panel

Conversations, live support, channels and appointments in one workspace.

Puhera panel overview: conversation count, AI resolution rate, revenue the bot brought in, daily conversations chart and channel breakdown — Conversations, AI resolution rate, revenue the bot brought in and first-response time on one screen.

Screenshots are from a demo account with sample data.

Everything you need, on one platform.

An end-to-end infrastructure — from knowledge base to live support, from revenue tracking to security management.

Your bot only ever speaks from your own information.

Connect every source you have: website crawling, PDF/Word/PowerPoint uploads, an FAQ, and your product catalog. Puhera cites the source behind every answer.

Automatic website crawling
PDF, Word, PowerPoint, and text file uploads
Google Merchant / T-Soft product catalog sync
FAQ / knowledge base linking
Source citations shown in answers

Live in three steps.

Connect

Add your website, your files, or your product catalog.

Customize

Tune the bot's tone, look, and flows to match your brand.

Publish

Add it to your site in minutes with a public link or an embed script.

Build your chatbot now

The right assistant for every team.

Customer Representative

Support teams

Technical Support Agent

Software / tech teams

Product Sales Advisor

E-commerce and sales teams

Appointment / Booking

Service businesses

Lead Capture

Marketing and growth teams

FAQ / Knowledge Base Assistant

Businesses of any kind

General-Purpose Assistant

Flexible use

Embed it on your site in 5 minutes — never miss a sales opportunity again.

Startup founder / SMB owner

Automate repeat questions and cut your ticket load.

Customer support lead

Capture leads through the chatbot and pipe them into your CRM.

Marketing / growth team

Serve your clients at scale with multi-organization and your own branding.

Agency / freelancer

Choose the plan that fits you.

Every plan includes credit-based AI usage and support. Try it free for 7 days, no credit card required.

Starter

Start with one chatbot

$10 /mo

1 chatbot
1,000 AI credits/mo
Knowledge base (files + web crawling)
Public link
FAQ / knowledge base integration

Start with Starter

Pro

Popular

Growing team

$30 /mo

3 chatbots
3,000 AI credits/mo
MCP integrations
E-commerce integrations
Live support (agent handoff)
Lead capture
Link button

Choose Pro

Enterprise

Agency / enterprise

Custom pricing

CRM integration
Ticketing system
Custom model connection
Hide brand badge
Sentiment analysis
Multi-organization

Talk to sales

Frequently asked questions

Do I need to know how to code to use Puhera?

No. You can connect your knowledge sources, configure your bot through a visual interface, and publish it with a link or an embed script.

Does the bot talk from my own data?

Can I hand off the visitor to a real representative?

Which platforms does it integrate with?

Does it work on WhatsApp, Instagram DM and Messenger?

Can I see how much revenue the chatbot generates?

Is there a free trial?

Can I customize it to match my brand?

Start greeting your customers 24/7 today.

Build your first chatbot with Puhera in minutes.

Start your 7-day free trial

No credit card · No code · Live in 5 minutes

Launch an assistant that talks with your own data and turns visitors into sales — in minutes.

Answer where your customers already write